If you are seeing an "unauthorized user" prompt on Stages Cycling app, follow these steps:
- If paired to the app, remove the Dash from the app by selecting the 3 dots in the upper right corner and selecting Forget Dash.
- On the Dash device, reset the User ID by going to Connections > Phone > Reset User ID.
- Re-attempt pairing with the Stages Cycling app.
If that does not work, submit a support ticket.